Privacy Policy
Your information is handled with care.
Effective Date: June 23, 2025. This Privacy Policy explains how OpenHouse collects, uses, stores, shares, and protects information when you use the platform.
Information We Collect
We may collect account details such as your name, email address, password, and role selection when you register.
If you use the platform professionally, we may collect profile details, business information, listing data, pricing, uploaded images, open house schedules, perk information, and related promotional content.
We may also collect communications you send to us, payment-related details processed through third-party providers, device information, usage data, log data, cookies, and location data when enabled.
How We Use It
We use collected information to operate and maintain the platform, create and manage accounts, display listings and profiles, and support logins and subscriptions.
We may also use information to improve search results, personalize the experience, send service updates, support messages, security alerts, and measure platform performance.
Where applicable, we use information to process recurring subscription payments and comply with legal obligations.
How We Share and Protect It
Public listing and profile content may be visible to platform visitors as part of the service. We may also share limited information with third-party providers who help us with payments, hosting, analytics, email delivery, maintenance, or platform operations.
We may disclose information when legally required, when needed to protect users or the platform, or as part of a merger, acquisition, or business transfer.
We use reasonable technical and organizational safeguards to protect your information, but no online transmission or storage method can be guaranteed to be completely secure.
Retention, Rights, and Contact
We retain personal information only as long as reasonably necessary for service delivery, legal compliance, recordkeeping, dispute resolution, and legitimate business needs.
Depending on your location, you may have rights to access, correct, erase, restrict, object to, or transfer certain personal information. Our service is not intended for children under 13.
We may update this policy from time to time by posting the updated version here. Questions about this policy can be directed to the OpenHouse support contact made available through the platform.